Conflict Resolution for Employees

• Raises awareness of verbal, versus non-verbal communication

• The value of personal space

• How body posture and motion affect an individual

• How we can prevent or minimize confrontation

• Provides a pro active safety approach to the front line employee

Class Length: 2 hours

Who Should Attend: Suggested for Employees who work with the public

How Often: As needed

This training is approved for Water Credit.